Frequently Asked Questions

When will my order be delivered?

If you place your order by 3:00 p.m. Eastern time
it will ship the next day.
We ship ground UPS. See UPS Map

See UPS map below for delivery time.
Hawaii, Alaska & Puerto Rico will ship
via United States Postal Service.

What is the minimum order?

No minimums.

What credit cards are accepted?

We accept Visa, MasterCard,
American Express, Discover,
and Paypal.

What is the Dealer Return Policy?

If the product that you received is damaged or defected you may return it to us within 30 days for an exchange or credit towards your next order. We will pay the freight for the return and for the replacement.

Before shipping a return contact us at [email protected] or 1-800-258-3977 for a Return Authorization Number.

Our return address is:
Michaelian Home
225 East 7th Avenue
Hendersonville, NC 28792

Our warehouse does not receive regular mail.
If returning via United States Postal Service (US Mail) then the address is:
Michaelian Home
121 East 5th Avenue
Hendersonville, NC 28792

How do I set up an account?

Please fill out the ONLINE FORM
and fax you resale tax certificate to 1-828-697-9084.

How do I set up terms?

Please faxed the completed and signed
credit application to 828-697-9084.

If you do not have a credit application
then call us at 1-800-258-3977 ext. 12
to request one.

Where does Michaelian Home show at the Trade Shows?

THESE DATES FOR FOR THE REST OF 2005 - WE WILL ADD 2006 DATES LATER
Atlanta International Home & Gift
July 12-21
Merchandise Mart
Suite # 9E23

Las Vegas
July 25-29
Las Vegas Convention Center - Central Hall
Booth # C8009, 8010 & 8011

New York International Gift Fair
August 14-18
J. Javits - At Home
Booth # 7170

Atlanta Fall Show
Sept. 10-13
Merchandise Mart
Suite # 9E23

High Point International Home Furnishings Market
October 20-27
Suites at Market Square
# G-734

Atlanta Immediate Delivery
November 25-27
Merchandise Mart
Suite # 9E23

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